The Central Bank of Kenya (CBK), Kenya National Bureau of Statistics (KNBS) and Financial Sector Deepening Trust (FSD) Kenya in collaboration with other stakeholders are currently undertaking the 6th Financial Access Household Survey dubbed 2021 FinAccess Household Survey. The data collection will run from June to September 2021 in all the 47 counties. The previous FinAccess Household Surveys were conducted in 2006, 2009, 2013, 2016 and 2018.


The objectives of this survey are to measure and understand the financial needs of Kenyans, their use of financial services and products, and determine ways in which financial services can be improved to meet their needs.


FinAccess data is widely used by both the public and private sectors to guide policy making as well as in developing and improving delivery channels and products, through building inclusive financial markets. The Survey findings were also used to inform policy formulation and the Kenya Vision 2030 Medium Term Plans.


The selected households are requested to accord survey personnel all necessary support for successful implementation of the survey. Data will be collected by KNBS research assistants who will be wearing official identification badges. Information obtained from every respondent will be confidential and will not be published or divulged in any form to the Public.


For any queries on the survey implementation and past survey reports, please contact:


The Director General, Kenya National Bureau of Statistics, P.O. Box 30266–00100 GPO NAIROBI. Email: info@knbs.or.ke.  Telephone: +254-735-004-401, +254-202-911-000, +254-202-911-001, +254-3317651, +254-3317586, +254-3317612, +254-3317622, +254-3317623


The Director, Research Department, Central Bank of Kenya, P.O Box 60000 – 00200, Nairobi. Email: researchstat@centralbank.go.ke, Telephone:  Tel: +254 20 286 1000.